Last updated: June 19, 2026
This Privacy Policy explains how onyx-branch collects, uses, stores, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected and that we handle your data in accordance with applicable UK data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
By using our website or services, you consent to the collection and use of information in accordance with this policy.
When you request a consultation or contact us, we may collect the following personal information:
During consultations, you may choose to share financial information such as income details, debt levels, investment holdings, or business financial data. We only collect this information when you voluntarily provide it for the purpose of receiving our advisory services.
When you visit our website, we may automatically collect certain technical information, including:
We use your personal information for the following purposes:
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
We process your personal data under the following legal bases:
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
Your data is stored securely on protected servers. We use encryption for sensitive data transmission and maintain strict access controls to limit who can view your information.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Consultation records and related financial information are typically retained for a period of seven years in accordance with professional standards and legal requirements.
We do not sell or rent your personal information. We may share your information only in the following limited circumstances:
Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us understand how you use our site.
You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website. For more information, please see our Cookies Policy.
Under UK data protection law, you have the following rights regarding your personal information:
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]
Address: 42 Wellington Street, Leeds, LS1 4AB, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues, if you believe your data protection rights have been violated.